| Firstbridge VoIP Features |
| Anonymous Call Rejection |
Prevent calls from going through from anyone that has blocked their name or number. Caller will automatically be sent to a recording informing them you do not receive blocked calls. |
Press *80 and wait for confirmation
To de-activate, press *81 and wait for confirmation. |
| Call Filter |
Automatically re-directs specified callers to a different phone number. For example, while on vacation, you can specify which incoming calls you want transferred to your cell phone. |
To activate, press *96 and follow the voice prompts.
To de-activate, press *97 and follow the voice prompts. |
| Call Forwarding |
Transfer incoming calls to any telephone number within the United States or Canada. |
Press *72 and follow the voice prompts.
To de-activate press *73 from the original phone. |
| Call Return |
Calls back the last number you received. |
Press *69 |
| Call Transfer |
Transfer any incoming call to either another number or your Voicemail. |
Transfer incoming call from a:
Grandstream IP Phone:
Press Transfer button or #
Grandstream ATA:
Press #
Transfer to
PSTN number: Press # 9 + 11-digit number then #
Voicemail: Press #0 then #
RNKVoIP User: Press #7 and the 10-digit number then # |
| Call Waiting |
You will hear a tone that indicates you have a second call coming in on your line. |
To answer the second call:
• Press the redial button on your phone receiver. This puts the first caller on hold
• You are now connected to the second caller
• To return to the first, re-press the Redial button |
| Caller ID |
Caller ID allows you to see the phone number of the person that is calling you. |
Automatically programmed into your service. |
| Caller ID Blocking |
Blocks the person receiving your call from viewing your number in the Caller ID box. |
Press *67 + 11-digit phone number you wish to call. This is on a per call basis. |
| Do Not Disturb |
All calls are automatically sent to Voicemail without your phone ever ringing. |
Press *78 and wait for confirmation "Do Not Disturb has been activated".
To de-activate, press *79 and wait for confirmation "Do Not Disturb has been de-activated". |
| Extension Dialing |
Dial another Firstbridge VoIP customer with a custom 3,4,5-digit number. |
To activate this feature please contact our Customer Service at 1-603-447-8511. |
| Hunt Groups |
Create a path for forwarding unanswered calls to users you identify as members of your Hunt Group. |
To activate this feature please contact our Customer Service at 1-603-447-8511. |
| International Call Blocking |
Block all outgoing calls to international destinations. |
To activate this feature please contact our Customer Service at 1-603-447-8511. |
| Repeat Dial |
Redials the last number you called. |
ATA adapter:
Press redial on your phone (phone dependent)
Grandstream SIP Phone: Press # |
| Speed Dial |
Automatically pre-program up to 10 frequently called numbers into the system for easy dialing. |
To program, press *74 and follow the voice prompts. Speed Dial numbers are 0-9.
To de-program a number, press *75 and follow the voice prompts.
To Speed Dial press ** and the Speed Dial number. |
| Voicemail Notification via Email |
Receive notification of a Voicemail via your personal email. Attached will be a .wav file which will allow you to listen to the message on your computer. You may dial into the Voicemail system to retrieve your messages. |
Automatically programmed into your service with the Email address you provided at Sign-Up. |
| Firstbridge VoIP Advanced Features |
| Authorization Codes |
When multiple users share one line you can provide all of the users with individual codes that allow them to make outside calls. |
To activate this feature please contact our Customer Service at 1-603-447-8511. |
| Auto Attendant |
Greet callers with up to 5-9 recorded messages offering touch-tone choices to connect callers to the appropriate extensions. |
To activate this feature please contact our Customer Service at 1-603-447-8511. |
| Auto Attendant Plus |
Greet callers with up to 4-recorded messages offering touch-tone choices to connect callers to the appropriate extensions. |
To activate this feature please contact our Customer Service at 1-603-447-8511. |
| Conference Calling |
Create a conference call with up to 100 attendees. |
To activate this feature please contact our Customer Service at 1-603-447-8511. |
| Custom Announcements |
Create a personalized announcement for your callers to listen to while on hold. |
To activate this feature please contact our Customer Service at 1-603-447-8511. |
| Find Me Follow Me |
Create a path for automatically forwarding your calls to other phone numbers. Designate the order of the path, e.g., Office, Cell phone, Home, Beach House. |
To activate this feature please contact our Customer Service at 1-603-447-8511. |
| Music on Hold |
Have your callers listen to music while on hold. |
To activate this feature please contact our Customer Service at 1-603-447-8511. |
| Reassign Phone |
Reassign a phone number from one caller to another user. |
To activate this feature please contact our Customer Service at 1-603-447-8511. |
| Toll Free Service |
Provide your callers with a Toll Free Number. |
To activate this feature please contact our Customer Service at 1-603-447-8511. |
